Gift Certificate / Tarjeta Regalo

$25.00




[ENGLISH BELOW]

¿Estás pensando en sorprender a tu compañero o compañera, amigo u amiga con un producto OuiClementine pero no estás seguro sobre algunos detalles que podrían gustarle, por ejemplo medidas, colores o diseño?

Puedes darle una tarjeta regalo con la que podrá canjear su valor con cualquier producto de la tienda online o bien con un producto personalizado.

La tarjeta regalo está disponible en las cantidades de 25$, 50$ o 100$. Contáctanos si te gustaría una tarjeta regalo con otra cantidad.

Cualquier tarjeta regalo tiene una validez de 12 meses desde la fecha de compra.

Una vez hecha la compra, recibirás la tarjeta regalo que incluirá un único código que podrás utilizar al final de tu pedido.

Si quieres que enviemos la tarjeta regalo a otra persona, déjanos su nombre y email en el apartado "notas" al final de la compra, junto con el nombre del remitente y si quieres añadir una nota, así podremos enviar la tarjeta regalo a tu nombre y con tu mensaje personalizado.

Ten en cuenta que esta tarjeta regalo es sólo para usarla en la tienda online OuiClementine, no es válida en ninguna otra tienda de Etsy. Tampoco se puede cobrar su valor en metálico ni se ofrecen devoluciones debido a que es un artículo digital.
En los productos comprados con tarjetas regalo y que sean devueltos, el importe se devolverá mediante tarjeta regalo.

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Are you thinking to surprise your loved one with the product from our shop but are not sure about some details they may like, for example, size, colour or design?

You can choose to give them a gift certificate which they can redeem in our shop to order from us any product of their choice. We will discuss all the preferences and they will get made to order product that exactly matches their needs.

The gift certificates available in $25, $50 $70 or $100. Please contact us if you would like to purchase a certificate in another amount.

Gift Certificates are valid for 12 months from date of purchase.

Once purchased, you will be sent a gift certificate that includes a unique code to be used at the checkout.

If you would like the voucher sent directly to someone, please leave their name and address in the notes when checking out, along with who it's from so we can send it from you.

Please note these gift certificates are only for use within our shop, and are not valid for any other shop on Etsy, nor can any cash equivalent be given. Refunds are not offered after dispatch and any returns made from gift certificate purchases will be refunded back onto gift certificates.

Payments

None of the information I get from you will be shared with a third party. This means that you can be sure that your account information will be safe.

Shipping from Spain

Some Custom Orders are shipped 3-5 business days after the order, will depend on how quick is the communication between us (please check your emails and Etsy messages).

I ship from Spain and the time for delivery takes approximately 5-9 business days for destination in Europe, US and Canada. Shipping time for other countries may vary.

Please note that delivery time may vary and I CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS CAUSED BY MAIL SERVICE. Also may take longer during busy periods like Christmas for example.

• All orders will be shipped to addresses on file, so please make sure that your ADRESS IS CORRECT written. Please let me know if you require your package to be sent to a DIFFERENT ADDRESS than the address registered at your account.

I send all the items with tracking number.
Express shipping is available as more speedy delivery.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

I want you to be happy with your purchase. If you are not satisfied, you may contact me within 5 days after purchase to find a solution.

• If you would like to return your order, please note: CUSTOMER WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS. There is no refund on the shipping fees.

Additional

I put a lot of time, energy and attention on this shop. I make sure all my products are well described and in good condition. However I am not perfect, so I might make a mistake. Also, due to their handcrafted nature, my items can be imperfect.

I would greatly appreciate the opportunity to correct a problem before you leave a negative feedback. Please do not hesitate to contact me with any question or problem you might have so we can sort things out to your satisfaction :)

Please feel free to contact me if you have any questions.

*Seller reserves the right to cancel and refund an order for any personal reason.

Frequently Asked Questions

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